Shipping & Delivery
We deliver it directly to where you want (during our opening hours!), this can be your home, office, Victoria Stadium or the Lighthouse...it's easy!
We only deliver to one place –bona fide Gibraltar addresses.
Our intention is to get your purchase to you asap, this can mean that, if all the stars are aligned, you’ll get it the same day but we ask you to allow up to 48 hours* for delivery. (*except weekends)
If you have any specific requirements re. your order or the delivery (at certain time, or a date etc.) then please detail this in the Notes section of your payment page and we’ll try, as much as we can, to comply with your wishes.
We charge a flat fee of £5 for delivery.
For all orders under £70, above that delivery is free!
Before you complete your order, we strongly suggest you make sure that the shipping address that you provide is correct - for security purposes, we cannot amend addresses once we have processed your order and it has been confirmed.
We all know that there are scammers about, so, on delivery, we may ask you for some identification, especially if the item purchased is a gift, or if the delivery address is not your home address - no offence meant, we just want to make sure that your lovely purchase gets to its intended recipient!
We normally call you prior to delivering just to make sure you’re in, so please ensure that you’ve entered the contact number where we’re most likely to get you.
CLICK AND COLLECT
In a small place like Gibraltar, popping in to the shop shouldn’t be too difficult for most of you. Click & Collect gives you the best of both worlds - browsing at home at your leisure, before checking the item in store and deciding on taking the plunge and purchasing.
Many of our regulars love this option as
- You get to see many items that aren’t in-store (our online exclusives)
- You can browse at leisure & waste little time during your busy day
- We keep it for you for up to 72 hours, so it gives you time to get to the shop
We love it too, because we get to see you!
If you’ve got no local address, but come to Gibraltar regularly, the click and collect service works a treat too!
Please remember, because we carry very limited stock on any style, we can only hold your order without payment for 72 hours. If you need to keep it longer, then please call us on +350 200 76176 to arrange for a deposit payment.
There is NO OBLIGATION TO BUY when you use our Click & Collect service!