Shipping & Delivery
Option 1 - Collect in Store
If it’s more convenient for you to collect the goods in store, rather than having it delivered, then all you have to do is select the “COLLECT IN STORE” button from the drop down menu after you checkout and insert your details. Then we will get an automatic notification.
The item will be held at front desk for your collection. You will be given the purchased items on production of the confirmation email we sent you & proof of ID. If you change your mind and prefer the goods to be delivered, you will need to contact us through our Contact Page - please specify your order number in this case.
Option 2 - Delivery
We deliver it directly to where you want (during our opening hours!), this can be your home, office, Victoria Stadium or the Lighthouse...it's easy!
Marblearc.com only delivers to bona fide Gibraltar addresses. We aim to deliver all completed orders within 24 hours of purchase* (*except weekends), although we’ve also been known to deliver within one hour!
If the value of your order is under £99, then we have a delivery fee of £15, all completed orders above this value have no delivery charge.
Before you complete your order, we strongly suggest you make sure that the Gibraltar shipping address that you provide is correct - for security purposes we do not amend addresses once we have processed your order and it has been confirmed.
We all know that there are scammers about, so, on delivery, we may ask you for some identification, especially if the item purchased is a gift, or if the delivery address is not your home address- no offence meant, we just want to make sure that your lovely purchase gets to its intended recipient!
If you’ve got no local address, but come to Gibraltar regularly, we also offer a click and collect service at our shop premises - we’re conveniently situated at the beginning of Main Street, so popping in shouldn’t be too much of a chore.
Option 3 - Reserve It / Apartamelo!
Alternatively, if you don't want us to completely process your card and you would rather come in store to try on the goods before buying, no problem! We can hold goods for you for 72 hours behind the counter.
If this is your preferred method, please click here to follow the steps for this.